Electrical contacts in mature quality
The satisfaction of our customers is very important to us
From the offer to the purchase to the service accompanying and afterwards: The satisfaction of our customers is close to our hearts at every stage. Our employees are crucial to the high quality of our products and services. In this sense we create conditions for a motivated, effective and qualitative work.
TEKON products are “Made in Germany”. We meet quality standards according to DIN EN ISO 9001:2015. Our goal: We always want to be one qualitative step ahead of the market. Consequently, we increase the attractiveness of our products, extended by the claim of technical excellence. In this way, we can survive on the market in the long term and grow healthily. The procedures, rules and processes defined in quality management ensure security for consistently high product quality. Every component is intensively tested before it leaves the company.
Our quality guidelines at a glance
Development of our quality management
We define quality management as the framework for our actions. Every single employee is responsible for complying with quality management, identifying weak points and working on solutions. Only through quality awareness lived by everyone do we develop products and services that meet the high demands of our customers.
With our quality management, we enhance the quality of our products and services – and thus increase our competitiveness. Our experts play a central role. They work with commitment and passion, know-how and experience on high-quality solutions to set new quality standards together with our customers.
We improve by constantly monitoring process and product quality, building on strengths and making optimizations.
We see our customers as partners and focus on long-term cooperation. For this reason, we act on schedule, reliably and with high quality – with the aim of gaining satisfied customers.
Communication with customers
We maintain good and personal relationships with our customers, whose needs we meet by identifying future needs at an early stage.
We maintain an open and fair internal communication, which is determined by respect and appreciation in a positive working environment. With regard to quality assurance, we inform each other about our activities.
We work to achieve a high level of employee satisfaction. This includes motivation to support our quality policy and to work consistently. We strengthen a sense of responsibility through training and continuing education.
We are convinced that long-term, stable relationships with our suppliers contribute to the success of our company. In the sense of convincing products and services, we therefore also form a cooperation with high quality standards here.